Legal

Terms of Sale

Effective date: January 1, 2026  ·  Last updated: June 2026
These Terms of Sale apply to all purchases made through eastcitysmithy.ca, operated by East City Smithy, a sole proprietorship in Ontario, Canada.

By placing an order or commission with East City Smithy, you agree to these Terms of Sale. Please read them before purchasing. If you have any questions, contact us before placing your order.

1. About Our Products

All products sold by East City Smithy are hand-forged, one-of-a-kind items made by a single craftsman in Ontario, Canada. Because each piece is made by hand:

• Dimensions, finish, and appearance may vary slightly from photos or descriptions.
• No two pieces are identical, even when made to the same specification.
• Natural variation in materials (steel grain, handle material) is expected and desirable, not a defect.
• Items listed as "1 of 1" or "Available" exist as a single piece. Once sold, that item is gone.

2. Pricing and Currency

All prices are listed in Canadian dollars (CAD).

Taxes (HST/GST)

International customers (outside Canada) are responsible for any import duties, customs fees, or local taxes that may apply in their jurisdiction.

3. Orders and Payment

Orders are processed through Stripe, a PCI DSS Level 1 certified payment processor. We accept all major credit cards, debit cards, Apple Pay, and Google Pay. Payment is taken in full at the time of purchase.

An order confirmation is sent to the email address you provide at checkout. Your order is confirmed when payment is successfully processed and you receive this confirmation.

We reserve the right to refuse or cancel any order at our discretion, including if an item was listed in error. In that event, a full refund will be issued immediately.

4. Custom Commissions

Commission inquiries submitted through our contact form are not binding orders. A commission becomes a confirmed order only when we have agreed on specifications, price, and timeline in writing, and a deposit (typically 50%) has been received.

• Commission deposits are non-refundable once work has begun on your piece, unless we are unable to fulfil the order.
• The remaining balance is due before shipment.
• Timelines given for commissions are estimates and may vary based on forge schedule and material availability.

5. Shipping

• We ship to Canada and the United States.
• All orders are shipped insured with tracking information provided by email.
• Shipping costs are calculated and displayed at checkout before payment.
• Estimated delivery times are provided at checkout but are not guaranteed. We are not responsible for carrier delays once an item has been shipped.
• Risk of loss and title for items purchased pass to you upon our delivery of the item to the carrier.
• For orders over $200 CAD within Canada, standard shipping is free.

6. Returns, Refunds, and the Lifetime Guarantee

Lifetime Craftsmanship Guarantee

Every piece we sell comes with a lifetime craftsmanship guarantee. If a blade delaminates, a handle fails, or a weld cracks under normal use, we will repair or replace it at no charge. This guarantee covers defects in materials and workmanship — not normal wear, sharpening, or damage from misuse.

Returns

• Ready-made items (in-stock): You may return an item within 14 days of receipt if it is unused, in original condition, and accompanied by proof of purchase. Return shipping is at your cost. A full refund of the purchase price (excluding original shipping) will be issued within 5 business days of receiving the return.
• Made-to-order and commission items: Because these items are made to your specifications, they are not eligible for return or refund except as required by law or in the event of a craftsmanship defect covered by our Lifetime Guarantee.
• Defective items: If you receive an item with a craftsmanship defect, contact us within 30 days of receipt and we will arrange a repair, replacement, or full refund at your option.

To initiate a return or warranty claim, email mjaredlucas@gmail.com with your order details and a description of the issue.

7. Blade Laws and Safe Use

Our blades are designed for lawful purposes including hunting, kitchen use, collecting, and everyday tasks. They must be stored safely, out of reach of children. We accept no liability for injury or damage resulting from unsafe handling, storage, or unlawful use.

8. Limitation of Liability

To the maximum extent permitted by applicable law, East City Smithy's liability for any claim arising from a purchase is limited to the purchase price of the item in question. We are not liable for any indirect, incidental, or consequential damages.

Nothing in these Terms limits your rights under the Consumer Protection Act, 2002 (Ontario) or other mandatory consumer protection legislation.

9. Intellectual Property

All content on this website — including text, design, and photography — is the property of East City Smithy. You may not reproduce, distribute, or use our content without written permission.

10. Governing Law

These Terms of Sale are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes shall be resolved in the courts of Ontario, Canada.

11. Changes to These Terms

We may update these Terms of Sale from time to time. The effective date at the top of this page reflects the most recent update. Your continued use of our site after changes constitutes acceptance of the updated Terms.

12. Contact